Responsible gambling

Responsible Gaming at Casino Blue Mountain

As a responsible gaming operator, we at Casino Blue Mountain are committed to providing our players with the tools and resources they need to maintain healthy gaming habits.

Self-Exclusion

If you feel that your gaming is becoming problematic or affecting your daily life, you can self-exclude from playing on our site. This will prevent you from accessing your account for a period of 6 months, 1 year, or permanently.

Time-Outs and Reality Checks

We also offer time-outs, which allow you to take a break from gaming for a set period of time (24 hours to 30 days). Additionally, we provide reality checks, which remind you about the amount of time you've spent playing on our site every 30/60 minutes.

Deposit Limits and Wagering Controls

We understand that sometimes players may want to limit their deposits or wagers. To help with this, we offer deposit limits, which can be set daily, weekly, or monthly. We also allow for wagering controls, which enable you to cap your total amount wagered per session.

Account Activity Statements and Loss Limits

You can view a detailed account activity statement at any time by logging into your account. This will show all transactions and gameplay history for the past 90 days. Additionally, we offer loss limits, allowing you to control maximum losses over set periods.

Support Organizations

If you're struggling with problem gaming or need support, please reach out to:

• ConnexOntario
• Problem Gambling Institute of Ontario (PGIO)

Help is Just a Click Away

Our dedicated support team is available 24/7 to assist with any questions or concerns you may have about responsible gaming.